Terms of service

Terms of Service

Welcome to Weylanhome. These Terms of Service (“Terms”) govern your access to and use of our website and services (collectively, the “Services”).

By using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our website.

1. General Conditions

Weylanhome (“we,” “us,” or “our”) provides this website, including all information, tools, and services available to you conditioned upon your acceptance of these Terms.

We reserve the right to refuse service to anyone for any reason at any time.

You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the Services without express written permission.

2. Eligibility

By using this site, you represent that:

  • You are at least 18 years old
  • You have the legal capacity to enter into binding agreements
  • You will use the Services in compliance with all applicable laws

3. Products & Services

We specialize in mid-to-high-end furniture and home décor.

All product descriptions, images, and specifications are provided for reference only. While we strive for accuracy:

  • Colors may vary due to screen differences
  • Natural materials (wood, stone, leather) may have variations
  • Dimensions may have slight tolerances

We reserve the right to modify or discontinue products at any time.

4. Pricing & Payment

All prices are listed in USD unless otherwise stated.

We accept secure payment methods, including:

  • Credit/Debit Cards
  • Shop Pay
  • Other approved payment providers

You agree to provide current, complete, and accurate billing information.

We reserve the right to:

  • Refuse or cancel orders
  • Limit quantities
  • Correct pricing errors at any time

5. Order Acceptance & Cancellation

 Standard items can be canceled before shipment; custom items can only be canceled within 24 hours of placing the order.

6. Shipping & Delivery

Delivery timelines are estimates and may vary due to logistics or external factors.

We are not responsible for delays caused by:

  • Shipping carriers
  • Customs clearance
  • Weather or force majeure events

For White Glove Delivery:

  • Customer must ensure access conditions
  • An adult (18+) must be present at delivery
  • We are not responsible if items cannot fit through entryways

7. Returns & Refunds

Returns are subject to our Return Policy.

General guidelines:

  • Return requests must be made within 30 days
  • Items must be unused and in original condition
  • Custom or made-to-order items may not be returnable

Refunds will be processed after inspection of returned items.

8. Warranty

We offer a limited warranty (typically 3 years) covering manufacturing defects.

This warranty does not cover:

  • Normal wear and tear
  • Improper use or maintenance
  • Damage caused by accidents or external factors

9. Intellectual Property

All content on this site — including text, images, logos, and design — is the property of Weylanhome and protected by intellectual property laws.

You may not use, reproduce, or distribute our content without permission.

10. User Conduct

You agree not to:

  • Use the site for unlawful purposes
  • Transmit harmful code or viruses
  • Interfere with the security or functionality of the Services

11. Third-Party Services

We may provide access to third-party tools or links.

We are not responsible for:

  • Third-party content
  • External websites
  • Services not controlled by Weylanhome

12. Limitation of Liability

To the fullest extent permitted by law, Weylanhome shall not be liable for:

  • Indirect or consequential damages
  • Loss of profits or data
  • Delays or service interruptions

Our total liability shall not exceed the amount paid for the product.

13. Indemnification

You agree to indemnify and hold harmless Weylanhome from any claims arising from:

  • Your breach of these Terms
  • Your misuse of the Services

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States and applicable state laws.

15. Changes to Terms

We reserve the right to update these Terms at any time.

Changes will be posted on this page with an updated date.

16. Contact Information

For questions regarding these Terms, please contact us:

Email:support@weylanhome.com
Phone: +1 (213) 343-8936
Support Hours: Monday–Friday, 9:00 AM – 7:00 PM (PST)
Time Zone: Pacific Time (Los Angeles)
Business Address：4770 Baseline Rd suite 210, Boulder, CO 80303